Got a question? We're all ears 🐱
Whether you need help with an order, have a product question, or just want to say hello, our friendly team is here to help. We typically respond within 24 hours!
Frequently Asked Questions
We accept returns within 30 days of purchase. Items must be unused and in original packaging. Once we receive your return, we'll process your refund within 5-7 business days.
Standard delivery takes 3-5 business days within the UK. Express delivery options are also available at checkout.
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status in real-time through our shipping partner's website.
Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Please enter your address at checkout to see available options and costs.